Dotin - core-banking provider for 7 banks
01Emergency Banking PWA
7 days to ship, 3 months to parity
- D 0 Apps pulled
- D +7 PWA live, 5 critical features restored
- D +14 74% end-customer satisfaction
- D +90 Full mobile parity reached
Problem
Mobile banking apps for 40M+ users were pulled from the app stores overnight due to sanctions, locking customers out of every mobile feature.
Role
Internet Bank Product Owner. Assembled and directed a cross-functional emergency team under acute time pressure.
Approach
Scoped the five most critical banking flows, shipped them as a Progressive Web App in seven days, then drove the roadmap to full mobile feature parity.
Outcome
- 5 critical banking features restored in 7 days
- Full mobile parity reached within 3 months
- 74% end-customer satisfaction after relaunch